Terms of service

Important Legal Notice: This is an English translation of the original German Terms & Conditions for informational purposes only. In case of any discrepancies, the German version is legally binding. For legal certainty, please refer to the German original version.

General Terms & Conditions (GTC)

for the online shop TECHNOWEAR, Proprietor: Martin Moosburger, Hochzoller Straße 3, 86163 Augsburg, Email: info@technowear.store

§ 1 Scope of Application

(1) These GTC apply to all contracts concluded between the seller and private consumers (within the meaning of § 13 BGB) via the online shop at www.technowear.store. Orders from businesses, commercial traders, freelancers, or commercial resellers are excluded.

(2) Deviating terms and conditions of the customer do not apply unless the seller expressly agrees to their validity in writing.

(3) The range of products offered comprises: clothing and accessories.

§ 2 Conclusion of Contract

(1) The contract is concluded with the seller: TECHNOWEAR, Proprietor: Martin Moosburger, Hochzoller Straße 3, 86163 Augsburg.

(2) The contract and negotiation language is German.

(3) The offers are directed exclusively at customers with a delivery address within the European Union and are intended for private consumers only.

(4) The customer must be at least 18 years old.

(5) The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order. The customer submits a binding offer by completing the order process and clicking the "Buy now" button at the end. Receipt of the order is confirmed by an automatic email, which does not yet constitute acceptance of the offer. The purchase contract is concluded only through an express confirmation of acceptance by email or through the shipment of the goods.

(6) Orders exceeding normal household quantities require the express consent of the seller. This applies both to the number of products ordered within a single order and to the placing of several orders for the same product.

(7) The order data is stored after conclusion of the contract and can be viewed in the customer login.

(8) The customer agrees to receive invoices exclusively in electronic form. Electronic invoices are provided by email or in the customer account.

§ 3 Right of Withdrawal

(1) Withdrawal notice for private consumers: The customer has the right to withdraw from the contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which the customer, or a third party nominated by the customer, takes possession of the last item.

To exercise the right of withdrawal, the customer can use the withdrawal button provided in the footer of every page of the online shop, or inform the seller of the decision by means of a clear statement (e.g. by email). The withdrawal is to be addressed to: TECHNOWEAR, Proprietor: Martin Moosburger, Hochzoller Straße 3, 86163 Augsburg, Email: support@technowear.store.

To meet the withdrawal deadline, it is sufficient that the customer sends the notice concerning the exercise of the right of withdrawal before the withdrawal period expires.

(2) Consequences of withdrawal: In the event of an effective withdrawal, the seller will refund all payments received without undue delay, at the latest within fourteen days from the day on which notice of withdrawal is received by the seller. The refund will be made using the same payment method the customer used for the original order. The seller may withhold the refund until the goods have been received back or until the customer has provided proof that the goods have been sent back, whichever is earlier.

The customer bears the direct costs of returning the goods. This does not apply in the case of a faulty print or quality defects: in these cases the seller bears the return costs and generally provides a free replacement. In such cases, the customer is asked to contact the seller by email at support@technowear.store before returning the goods.

(3) Return address: TECHNOWEAR Online Shop, Vitalisstraße 202, 50827 Cologne.

§ 4 Exclusion of the Right of Withdrawal

There is no right of withdrawal for individually made or personalized products, goods that were delivered sealed for reasons of hygiene and whose seal has been removed, or goods that have been inseparably mixed with other items.

§ 5 Prices and Shipping Costs

(1) All prices are net prices without value-added tax (VAT), as we are exempt from VAT as a small business (pursuant to § 19 UStG).

(2) The shipping costs stated during the order process apply in addition. For orders of € 99 or more, delivery within Germany is free of shipping costs. For deliveries to other countries, the shipping costs stated during the order process apply.

(3) The prices valid at the time of the order apply.

§ 6 Customs

For deliveries outside the EU, customs duties and taxes may apply, which are to be borne by the customer.

§ 7 Payment Terms

(1) Payment of the purchase price is due upon conclusion of the contract.

(2) Accepted payment methods: PayPal, credit card (Visa, Mastercard, Amex), Maestro, Klarna (invoice, instant, installments), Apple Pay, Google Pay.

(3) Payments via Shopify Payments are generally charged immediately after the order is completed.

(4) If the customer is in default of payment or a chargeback occurs, the seller is entitled to claim damages for default (e.g. reminder fees, chargeback costs).

(5) Cash or cheques are not accepted.

§ 8 Retention of Title

The delivered goods remain the property of the seller until full payment has been received.

§ 9 Delivery

(1) The order is shipped within approximately 5 business days, unless otherwise specified.

(2) Delivery is made to the delivery address provided at the time of purchase.

(3) If an ordered item is temporarily unavailable, the seller will inform the customer and, where possible, indicate an expected delivery date; delivery may be delayed accordingly in such a case. The customer's statutory rights, in particular the right to withdraw from the contract after the unsuccessful expiry of a reasonable grace period, remain unaffected. If an item is permanently unavailable, the seller is not obliged to deliver; in this case, any amounts already paid will be refunded without undue delay.

§ 10 Warranty

The statutory warranty of two years from delivery of the goods applies.

§ 11 Liability

We are liable without limitation for intent and gross negligence. In the case of slight negligence, we are liable only for damages resulting from injury to life, body, or health, as well as for damages resulting from the breach of an essential contractual obligation (cardinal obligation). In this case, however, liability is limited to the foreseeable damage typical for the contract. Liability under the Product Liability Act remains unaffected.

§ 12 Transport Damage

The customer is asked to report obvious transport damage immediately to the carrier and to inform the seller.

§ 13 Data Protection

The processing of personal data is carried out in accordance with the Privacy Policy.

§ 14 Applicable Law and Dispute Resolution

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Consumers retain the mandatory protection of the law of their country of residence and always have jurisdiction at their place of residence. The seller is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

§ 15 Final Provisions

(1) The contract language is German.

(2) The seller does not offer any products or services for purchase by minors.

(3) Should individual provisions of these GTC be invalid, the validity of the remaining provisions remains unaffected.